Thanks to the mobile app, our employees can take calls both in the office and when working from home. Setting up new devices was child's play.
Reliable business telephony designed to support your day-to-day operations.
Business telephony built for international operations
Connect teams, offices, and existing voice infrastructure through one business communications provider. Virtual-Call brings together cloud PBX, SIP trunking, and Microsoft Teams telephony with the technical support required for reliable day-to-day operations.
Business continuity
International connectivity
Connect teams, offices, and business numbers across supported markets.
Expert support
Technical expertise for your business telephony environment.
Resilient infrastructure
European infrastructure for professional business communications.
Cloud-Telefonie
Virtual-Call – Your partner for professional VoIP solutions worldwide
Virtual-Call delivers tailored VoIP solutions for growing businesses around the globe. From cloud PBX platforms to enterprise-grade SIP trunks and MS Teams integration, our services scale seamlessly with your international communication needs.
Choose the right voice architecture for your business
Whether you are replacing an on-premise phone system or extending an existing PBX, the right solution depends on your infrastructure, locations, integrations, and continuity requirements.
Cloud PBX
Centralise business calls, users, call flows and customer communications in a cloud-based phone system.
Business SIP Trunking
Connect an existing PBX environment to business voice services without replacing the entire telephony infrastructure.
Plan your business telephony in three steps
Before recommending a service, we clarify how your organisation currently communicates and what the future environment must support.
1. Review your current environment
We examine your locations, existing PBX, numbers, users, integrations, and operational requirements.
2. Define the appropriate architecture
We determine whether Cloud PBX, SIP Trunking, Microsoft Teams Direct Routing, or a combined approach fits the use case.
3. Prepare the transition
Technical prerequisites, responsibilities, and configuration requirements are clarified before activation and migration.
Advanced Cloud PBX capabilities for complex operations
Cloud PBX for distributed teams and locations
Go beyond basic business telephony. Automate call handling, connect customer data, improve service operations and give IT teams greater control over business-critical communications.
- Advanced Cloud PBX capabilities for complex operations
- AI-powered call handling
- Visual Call Flow Designer
- Intelligent customer routing
- CRM and business integrations
- Omnichannel messaging
- Real-time operational visibility
- Business continuity
Connect your existing voice infrastructure
Business SIP Trunking for controlled modernisation
Extend the useful life of a compatible PBX while moving voice connectivity to SIP. Virtual-Call business SIP trunking connects existing telephony infrastructure to local or international voice services, subject to technical assessment and market requirements.
This approach is suited to organisations that need to modernise connectivity without immediately replacing the complete phone system.
- Connect compatible PBX infrastructure to SIP-based voice service
- Plan capacity around channels, call patterns and business requirements
- Retain existing telephony investments where technically appropriate
- Support local and international number requirements in available markets
- Prepare migration with compatibility and configuration checks
- Connect Microsoft Teams telephony where the technical environment allows
More services for cloud telephony
Extend your business communications
Add the services your organization needs to connect teams, establish a local presence in international markets, or expand your own communications portfolio.
Microsoft Teams Direct Routing
Bring external business calling into Microsoft Teams. Connect your Teams environment to business voice services and telephone numbers while keeping communication within the tools your teams already use.
White Label Cloud PBX
Add advanced cloud PBX and unified communications to your own service portfolio without building the platform from scratch. Designed for telecom operators and service providers, our white-label solution lets you serve business customers under your own brand while keeping control of the customer relationship.
International Business Numbers
Establish a local business presence in the markets where you operate. Connect international telephone numbers to your Cloud PBX or SIP environment and manage communications across locations more consistently.
Manage communication across teams and locations
One environment for business voice
When offices use different phone systems, providers and support processes, routine changes become harder to coordinate. A centralised approach gives IT teams a clearer view of users, numbers, routing, and service requirements.
Virtual-Call helps organisations build a telephony environment appropriate to their infrastructure and operating model.
- Central administration for supported users and locations
- Consistent numbering and call-routing policies
- Clearer coordination of providers and technical responsibilities
- An architecture that can evolve as requirements change
Keep business numbers available across supported devices
Support flexible ways of working
Cloud-based communication allows authorised users to work with their business identity across office, desktop, and mobile environments. Call routing and availability can be managed according to the organisation’s operational needs.
- Supported desktop, mobile and web access
- Business numbers connected to authorised users
- Call routing for office, remote and mobile scenarios
- Consistent communication across distributed teams
Why companies work with Virtual-Call
Business telephony decisions affect continuity, customer contact, and the workload of internal IT teams. The provider must understand both the service and the environment in which it will operate.
Technical understanding
Cloud PBX, SIP trunking, and Teams telephony are evaluated in relation to your infrastructure, locations, and operational requirements.
Operational clarity
Compatibility, service dependencies, and responsibilities are clarified before implementation.
International operations
Coordinate business numbers and voice requirements across supported countries within a clearer operating model.
Designed for organisations with complex voice requirements
Multiple locations
Centralise communication requirements across offices and branches.
International operations
Coordinate numbers and voice services across supported countries.
Existing PBX infrastructure
Modernise connectivity without replacing a compatible system unnecessarily
Microsoft Teams environments
Connect Teams telephony to the required voice services and calling setup.
Capabilities for professional voice environments
Select the operational and technical capabilities required by your organisation. Final availability depends on the service, configuration and market.
Dedicated service coordination
A defined point of contact for commercial and service-related requirements.
Call data and reporting
Review available call records and operational information to support administration and analysis.
Multi-site administration
Manage supported locations, users and numbering requirements through a coordinated environment.
Routing and resilience planning
Define routing dependencies, continuity requirements and recovery considerations for critical voice services.
Security and compliance requirements
Clarify data handling, number registration, caller identity and market-specific requirements before deployment.
APIs and business integrations
Connect supported CRM, helpdesk and business applications where the selected service provides the required interface.
What our SME customers say
Success stories of Swiss companies
The virtual switchboard offers us flexibility and independence at significantly lower costs. We are very satisfied with the technical solution and the service.
First-class advice and a good connection. As an international company based in Switzerland, we appreciate the local telephone numbers and low costs.
Companies, that trust the cloud telephony from Virtual-Call
What IT teams need from a telephony provider
Technical fit
We review your existing PBX, Microsoft Teams environment, locations, and voice requirements before recommending an approach.
Service continuity
Routing, service dependencies, and continuity requirements should be considered before migration or activation.
Central control
Bring administration, telephone numbers and communication requirements into a clearer operational structure.
Supported implementation
Clarify responsibilities, prerequisites, and configuration needs before the service goes live.
Find the right architecture for your business telephony
Tell us about your locations, current phone system, users and integration requirements. We will help you identify the appropriate next step for Cloud PBX, SIP Trunking or Microsoft Teams telephony.
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